Emergency Database Recovery
Your production database is down, will not start, or is returning errors. A senior engineer works it live until service is back.
Signs you are here
- The database service will not start after a crash or reboot
- Applications time out or throw connection errors
- Disk filled up and writes stopped
- A cloud instance is stuck in a failed or storage-full state
Until someone has taken a copy, avoid restarts, repair commands, and restores over the original.
How we approach it
- Stop the damage Freeze writes where needed and take a copy of what exists before anything is changed.
- Find the cause Logs, storage, configuration and replication state — read before we touch.
- Restore service The least-destructive path back: repair in place, fail over, or restore and replay.
- Write it down A short incident summary: what failed, what we changed, what to fix next.
Questions
Can you guarantee my data comes back?
No one honest can. We tell you what is recoverable, and how, before you commit to hours of work.
Do you need access to our servers?
Yes — temporary, least-privilege access to the affected systems. We never ask for more than the fix needs.
Engines we work with
- PostgreSQL
- MySQL
- MariaDB
- SQL Server
- AWS RDS & Aurora
- Google Cloud SQL
- Azure SQL